At Holdy, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 7-day refund policy.

Eligibility for Refund:

To be eligible for a refund, the following conditions must be met:

• The item must be returned within 30 days of the original purchase date.

• The product must be in its original, unused condition and packaging.

• Proof of purchase (order number or receipt) is required to process the refund.

How to Request a Refund:

1. Contact our customer support team at info@holdyplus.com within 30 days of receiving your order.

2. Provide your order number, reason for return, and any other relevant details.

3. Once your refund request is approved, we will send you instructions on how to return the product.

Refund Process:

• After receiving the returned item, we will inspect it and notify you of the approval or rejection of your refund.

• If your return is approved, a refund will be processed, and a credit will automatically be applied to your original payment method. Please note that it may take 5-10 business days for the credit to appear in your account, depending on your bank.

Non-Refundable Items:

• Any items that are not in their original condition, damaged, or missing parts for reasons not due to our error.

• Products that are returned after the 30-day period.

If you have any questions or concerns about our refund policy, feel free to contact us. We’re here to help!