Shipping policy

We are committed to providing fast, reliable, and affordable shipping to all of our customers. Below are the details of our shipping policy:

Processing Time

• All orders are processed within 1–2 business days.

• You will receive an email notification once your order has been shipped, along with a tracking number.

• Orders placed during weekends or holidays will be processed the next business day.

Shipping Methods and Delivery Times

• We offer various shipping methods depending on your location, including standard and expedited shipping.

• Standard Shipping: Typically takes 7–10 business days, depending on your location.

• Expedited Shipping: Available at an additional cost. Typically delivers within 2–3 business days.

• Shipping times may vary depending on the destination.

Shipping Charges

• Shipping charges are calculated at checkout and are based on your location and the size of the order.

• We offer free shipping on orders over $10 • For orders under the minimum requirement, standard shipping rates will apply.

International Shipping

• We currently offer international shipping to a select number of countries. If you’re located outside of these countries, feel free to contact us for more information.

• International orders may be subject to customs fees, import duties, or taxes based on your country’s regulations. Please note that these charges are the responsibility of the customer.

Tracking Your Order

• Once your order has shipped, you will receive an email with a tracking number to monitor your shipment’s progress.

• You can track your order through the carrier’s website or by using the tracking link provided in the email.

Lost or Damaged Packages

• If your package is lost, stolen, or damaged during transit, please contact us immediately at info@holdyplus.com .We will work with the carrier to resolve the issue.

Address Accuracy

• Please ensure that your shipping address is correct before completing your order. We are not responsible for any delays or undelivered packages due to incorrect or incomplete address information.

Returns and Exchanges

• For information about our return and exchange policy, please visit our Returns & Exchanges page.

Thank you for shopping with us! We appreciate your business and strive to deliver the best customer experience. If you have any questions or concerns about shipping, feel free to reach out to our support team at info@holdyplus.com